Shipping policy

Shipping Policy

Last Updated: [23 MAY 2026]

Thank you for shopping with [FitBurner]. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver orders.

1. Order Processing Time

All orders are processed within [5-8 buisness days] after payment confirmation.

Orders are processed during business days only, excluding:

  • Sundays

  • Public holidays

  • National holidays

Once your order has been processed and shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) for eligible locations

Shipping availability may vary depending on your delivery location.

3. Shipping Charges

Shipping costs are calculated based on:

  • Delivery location

  • Order weight and size

  • Shipping method selected

Shipping charges may include:

  • Standard Shipping: [SHIPPING COST]

  • Free Shipping on orders above: [FREE SHIPPING THRESHOLD]

Any applicable shipping fees will be displayed during checkout before payment is completed.

4. Order Tracking

Once your order has been shipped, you will receive tracking information via:

  • Email

  • SMS

  • WhatsApp (if applicable)

Customers can use the tracking number provided to monitor delivery progress through the courier partner’s website.

If you do not receive tracking information within [3 BUSINESS DAYS], please contact us at [EMAIL ADDRESS].

5. Delivery Delays & Issues

While we do our best to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Courier disruptions

  • High order volumes

  • Public holidays

  • Incorrect shipping details provided by the customer

[STORE NAME] is not responsible for delays caused by circumstances beyond our control. However, we will always try to assist customers in resolving delivery-related issues.

If your order is lost, delayed significantly, or marked as delivered but not received, please contact us promptly.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping and contact information during checkout.

If incorrect or incomplete address details are provided:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Orders may be returned or canceled

Please contact us immediately if you need to update your shipping information after placing an order.

7. International Shipping

[STORE NAME] [DOES / DOES NOT] currently offer international shipping.

If international shipping is available:

  • Delivery timelines may vary by country

  • Customs duties, taxes, or import charges may apply

  • Customers are responsible for any applicable customs fees in their country

International delivery delays caused by customs clearance are beyond our control.

8. Damaged or Missing Packages

If your package arrives damaged or incomplete:

  1. Take clear photos of the package and products

  2. Contact us within [24 hours] of delivery

  3. Share your order number and issue details

We will review the issue and work toward a suitable resolution.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

[FitBurner]
Email: [agnidahiya003@gmail.com]
Address: [BUSINESS ADDRESS]
Phone: [7988364914]